Member Spotlight

The Ronald McDonald House of Delaware (RMHDE) is an independent, community supported, 501(c)3 not-for-profit organization. A 30 member Board of Directors governs the Ronald McDonald House of Delaware. This Board is responsible for policy-making, governance and financial oversight. The Board is comprised of community, medical, and McDonald’s representatives. The Board hires the President and CEO, who manages ongoing operations including staffing, public relations, strategic planning and fund raising. In addition to the small staff of 16, they have more than 430 volunteers. Volunteers also provide help during major fundraising events.  In addition, the RMHDE has two bilingual individuals on staff who speak both English and Spanish.  The House also has access to a donated language service line.

The mission of the RMHDE is to provide nurturing and supportive environments and services to directly improve the health and well-being of children and to bring comfort to their families.

 

The Ronald McDonald House of Delaware provides accommodations for families with seriously or chronically ill or injured children, who travel to area hospitals for medical treatments. The children range in age from newborn to age twenty-one.

 

The Ronald McDonald House provides safe and comfortable accommodations in a caring environment.  Families who live more than 25 miles from the RMHDE are eligible to request a room.  In addition, the Ronald McDonald House allows families to find a strong support system and establish friendships with other families facing similar situations. A family (up to 5 people in the room) may stay at the House whether the child is hospitalized or receiving outpatient treatment.  Support services and activities are available to families. In addition, transportation services are provided through a van service operated by volunteer drivers.

Each family that checks into the House has a private guest room with a private bath, phone with voice mail, and TV. Wheelchair accessible rooms are also available. In addition, the House is equipped with three computers with internet, WiFi, fitness center, four different playrooms, 5-station kitchen, library, media room, and an outside playground. Families may also make arrangements to receive any services they would receive at home, such as a visiting nurse.  Volunteer groups prepare dinner every night of the year, offer lunch on some Fridays, and breakfast on weekends: “Food is Love”. 

In 1998, the RMHDE expanded their programs to include the first Ronald McDonald Family Room in Delaware located at Christiana Care. They currently operate Ronald McDonald Family Rooms at Bayhealth Medical Center, Christiana Care, and Nemours/Alfred I. duPont Hospital for Children. The Family Rooms are located just steps from neonatal and pediatric intensive care units. These rooms are designed to be a quiet, comfortable place for families to rest and enjoy refreshments. The Family Room at Nemours/Alfred I. duPont Hospital for Children also includes showers and three overnight sleep rooms, where families can have a place to sleep and be steps away from their child. In 2017, 10,232 families visited one of the 3 Ronald McDonald Family Rooms. 

Families are asked to donate $15 per night, however, no family is ever turned away due to the inability to pay. On average, it costs $72 a night to operate each guest room. In 2017, the average room donation was $3.82. The majority of funding needed to operate the Ronald McDonald House is provided by the local community – individuals, corporations, foundations, and civic groups, to name a few. View a list of the corporate and foundation partners for the RMHDE.  The House raises funds in a variety of ways, including special events, major gifts, annual fund, grant requests, direct mail, planned giving, and Pop Tab programs. The Ronald McDonald House is also a partner agency with United Way and receives donor designated funds. View their most recent audit.  The House relies on private donations for funding. Volunteers, in-kind and cash donations are always welcome. All donations are used locally.

Top Medical Reasons families visit the House are for:

  • Orthopedics/Orthopedic surgery/Dwarfism
  • Cardiac
  • Neonatal Intensive Care Unit (NICU) and Pediatric Intensive Care Unit (PICU)
  • Neurology
  • Cancer and Blood Disorders
  • Organ transplants and other surgeries

Little known facts about the House:

  • RMHDE occupies a 57,000 square foot three-story building.
  • The average length of stay is 10 days.
  • Janitorial and housekeeping services are provided through Goodwill.

Internal and external training is available to staff. Examples of internal training include running a non-profit and cultural competency.  External training includes grief counseling and webinars on several other topics.

Upcoming events at the RMHDE include:
1. Birthday Celebration on June 10th – Community-wide birthday party (free/can bring a wishlist item and at RMHDE)
2. Red Shoe & Brew on August 19th
3. Golf tournament on September 17th

Contact information for the RMHDE is as follows:

Address: 1901 Rockland Road
Wilmington, Delaware 19803

Phone: (302) 656-HUGS

More information about the RMHDE is available on their website: https://rmhde.org/