Family SHADE

Enable. Empower. Enrich.

Enable. Empower. Enrich.

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Division of Family Services (DFS)

The Division of Family Services (DFS) investigates child abuse, neglect and dependency, offers treatment services, foster care, adoption, independent living and child care licensing services.  DFS works closely with other state divisions, federal agencies and community child welfare partners to ensure the lives of children and families who need our services are transformed for the better.

When an investigation confirms abuse, neglect or dependency, or significant risk of its occurrence is identified, treatment workers will assess a family and connect them with appropriate services/resources to address the identified areas. The goal is to provide services to minimize the risk, keep children safe and strengthen families.



1825 Faulkland Rd
Wilmington, DE 19805


24 hour Prevention and Behavioral Health Crisis Hotline – For emergency help with a child’s emotional problem call 1-800-969-HELP.

24 hour Child Abuse and Neglect Hotline