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Long Term Care Ombudsman Program

People with disabilities have a right to be treated fairly and respectfully and to participate in the planning of their care. A Long Term Care Ombudsman serves as an information specialist and can help to investigate and resolve complaints in a variety of areas (e.g., guardianship, home health care, durable medical equipment).

Residents of licensed long-term care facilities in Delaware and individuals who receive home and community-based long-term care services are eligible for this program.



Herman M. Holloway, Sr. Campus
Main Administration Building, First Floor Annex
1901 N. DuPont Highway
New Castle, DE 19720

Milford State Service Center
18 N. Walnut St., First Floor
Milford, DE 19963


(302) 255-9390 or 1-800-223-9074
Fax: (302) 255-4445

(302) 424-7310 or 1-800-223-9074
Fax: (302) 422-1346
TDD: (302) 424-7141

Website: http://dhss.delaware.gov/dsaapd/ltcop.html